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Delivery & Returns

Delivery

All orders placed before 4pm, Monday - Friday, are dispatched daily. All orders placed after 4pm or on weekends/bank holidays will be dispatched on the next working day. 

All orders are delivered via DPD and Breffni Couriers.

 

Delivery Option Cost of Delivery

Standard* Next Day Delivery via DPD

 €8.00/€11.00
Pallet via Breffni Courier (based on weight)  €20/€40/€50

Standard* - 20Kg package 

 

In-Store Returns Policy

If you are unhappy with your purchase, please let us know. Unless faulty, you should return the item within 14 days of recreipt. If the item is returned and accompanied by a receipt, we can refund you in full by the original payment method, or offer you an exchange.

Refunds without receipt, will be refused.  We reserve the right to refuse a return if the goods are not in a re-saleable condition. A re-saleable condition means that the goods should be unopened and in their original packaging. 

If the item in return was on promotion or sale, the promotion/sale price will be refunded. 

 

Online Returns Policy

We recommend you inspect all goods upon delivery. If a product(s) appears damaged please contact our sales team on sales@ifm.ie. You must include an image of the damaged product(s).

All returns must be reported to our sales team. IFM will organise for this product(s) to be collected via DPD or Breffni Couriers. Once the product(s) is returned to IFM, a member of staff will contact you.